Refund policy
Refund Policy
Thank you for your purchase. We hope you enjoy your travel experience with our exclusive maps. Please read our refund policy carefully before making a purchase.
No Refunds After Access
Due to the digital nature of our maps, all sales are final. Once you have received access to the purchased map, we are unable to offer refunds, exchanges, or cancellations. This policy is in place because digital products cannot be returned.
Exceptions
We will only provide a refund under the following circumstances:
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You were charged incorrectly due to a technical error on our platform.
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You did not receive access to the map despite completing the purchase, and our support team was unable to resolve the issue within a reasonable timeframe.
If you believe you qualify for an exception, please contact our support team via the chat on our website within 7 days of your purchase with proof of the issue.
By completing your purchase, you acknowledge and agree to this refund policy.
If you have any questions, feel free to reach out to us via the chat on our website.